Privacy policy


1.1. These general contracting conditions together, in your case, with the particular conditions that may be established, expressly regulate the relationships between Arquitectura Reformas y Construcciones 5 S.L., with address at C/Pintor Sorolla, 34 Bajo DR, 46470 CATARROJA (VALENCIA), y con C.I.F. B987673262 (hereinafter ARC5) and third parties (hereinafter “Users”) who contract the provision of the services or products offered through the Portal.
1.2 These General Conditions have been prepared in accordance with the provisions of the Law 34/2002, of services of the information society and electronic commerce, the law 7/1998 on General Contract Conditions, the Royal Decree 1906/1999 by which telephone or electronic contracting is regulated with general conditions in development of the article 5.3 of the law 7/1998, the law 26/1984 General for the Defense of Consumers and Users, the law 7/1996 Retail Trade Regulation, the Royal Decree-Law 14/1999 regulation of the Electronic Signature and how many legal provisions are applicable.
1.3 For the use and / or provision of any of the services of the Portal, imply acceptance as a User, without reservations of any kind, to each and every one of the General Contract Conditions, of the General Conditions of Use of the Portal as well as where appropriate, to the Particular Conditions that, where applicable, govern the acquisition.
1.4 ARC5 informs that the procedures to carry out the acquisition of goods and / or obtain the provision of the services offered, are those that are described in these general conditions, as well as those other specific ones that are indicated on the screen during navigation, so that the User declares to know and accept said procedures as necessary to access the products and services offered on the Portal.
1.5 All the information provided during the contracting process will be stored by ARC5 so that the User can, Upon request made in writing or by e-mail, request information regarding the operations carried out by him within the 6 previous months. Any modification and / or correction of the data provided by the Users during navigation must be carried out according to the indications included in the Portal..
1.6. ARC5 informs that the procedures to carry out the acquisition of goods and / or obtain the provision of the services offered, as well as the formalization of the corresponding contract, are in the following languages ​​/ languages: Español; can be selected at the user’s discretion.


2.1 The Services offered on the Portal, They will be governed both by what is established in these General Conditions and, especially, by the provisions of the Particular Conditions established for each of said services.
2.2. To be able to access the provision of the services offered through the Portal, ARC5 may give the User a Username and a secret key (“Password”). The User Name and Password provided by ARC5 to the User are identifying and enabling elements to access the services and are personal and non-transferable.. ARC5 may carry out, with adequate notice, modifications in the User Name and / or password, in which case the modified keys will lose their validity.
2.3. All the means and technical requirements that are needed to access the Portal and the services offered therein will be the sole responsibility of the User., as well as any expenses or taxes that the provision of said services may give rise to.
2.4. Once I would have agreed, and to proceed with the use of the different services, the User must follow all the indications and instructions on the screen., completing for these purposes the Particular Conditions and other forms set for each service, which will suppose the reading and acceptance of all the general conditions established in the General Conditions of Use of the Portal, in these General Contract Conditions, as well as, where appropriate, the Particular Conditions that may be applicable.
2.5 Once an order has been placed, the Department. ARC5 Customer Service will send the User by e-mail a proof of the contracting carried out that will be attached to the invoice that will be attached with the delivery of the same.


3.1 The present contract, will be governed by Spanish law, that will be applied in what is not provided in this contract regarding interpretation, validity and execution.
3.2 The parties expressly waive the jurisdiction that may correspond to them and expressly submit to the Courts and Tribunals of Valencia to resolve any controversy that may arise in the interpretation or execution of these contractual conditions.


For the purposes of the provisions of the Organic Law 15/1999, of 13 from December, Protection of Personal Data, ARC5 informs the User of the existence of an automated personal data file created by and for ARC5 and under their responsibility., in order to maintain and manage the relationship with the User, as well as information work. At the time of acceptance of these general conditions, ARC5 will require the User to collect essential data for the provision of its services.


The completion of the registration form is mandatory to access and enjoy certain services offered on the web. Failure to provide the requested personal data or not accepting this data protection policy means that it is impossible to subscribe, register or participate in any of the promotions in which personal data is requested. In accordance with the provisions of the Organic Law 15/1999, of 13 from December, Protection of Personal Data, We inform you that the personal data obtained as a result of your registration as a User, will be incorporated into a file owned by ARC5, having implemented the security measures established in the Royal Decree 1720/2007, of 21 from December.


The User is solely responsible for the veracity and correctness of the data included., ARC5 exonerates itself of any responsibility in this regard. Users guarantee and respond, in any case, of accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form. ARC5 is not responsible for the veracity of the information that is not of its own creation and for which another source is indicated, Therefore, it does not assume any responsibility for hypothetical damages that may arise from the use of said information.. ARC5 reserves the right to update, modify or eliminate the information contained in its web pages and may even limit or deny access to said information. ARC5 is exonerated from liability for any damage or harm that the User may suffer as a result of errors, defects or omissions, in the information provided by ARC5 whenever it comes from sources other than ARC5.


The purposes of ARC5 are the maintenance and management of the relationship with the User, as well as information work.


In the event that some of our services are specifically directed to minors, ARC5 will request the consent of parents or guardians for the collection of personal data or, in your case, for automated data processing.


ARC5 will not transfer user data to third parties.


You can direct your communications and exercise access rights, rectification, cancellation and opposition at the Internet address to, or by ordinary mail addressed to ARC5, Ref. LOPD C/Pintor Sorolla, 34 Bajo DR, 46470 CATARROJA (VALENCIA). To exercise these rights and in compliance with the Instruction 1/1998, of 19 from January, of the Data Protection Agency, It is necessary that you prove your personality in front of ARC5 by sending a photocopy of the National Identity Document or any other valid means in Law. Nevertheless, the modification or rectification of your registration data may be done on the Site itself by identifying yourself, previously, with your username and password.


ARC5 has adopted the legally required security levels of protection of Personal Data, and they try to install those other means and additional technical measures at their disposal to avoid the loss, misuse, disturbance, unauthorized access and theft of Personal Data provided to ARC5. ARC5 will not be responsible for possible damages that may arise from interference, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, motivated by causes beyond ARC5; of delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, on the Internet system or other electronic systems, as well as damages that may be caused by third parties through illegitimate interference beyond the control of ARC5., The User must be aware that Internet security measures are not impregnable.


The User declares to have been informed of the conditions on protection of personal data, accepting and consenting to the automated treatment thereof by ARC5, in the manner and for the purposes indicated in this Personal Data Protection Policy. Certain services provided on the Portal may contain particular conditions with specific provisions regarding the protection of Personal Data..